ISO 9001 & Reliance Electric:
Committed to Meeting this World Standard for Quality Design, Manufacturing and Service.	Click here to go to ISO.com

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Cretificate of Registration (153k)	At Baldor, we are proud to place the quality of our products and manufacturing processes under the world’s magnifying glass for all to see. We always have and we always will. By meeting rigid and recognized standards such as ISO 9001, we assure our customers throughout the world that Reliance motors are designed, manufactured and supported by quality procedures second to none.

ISO 9000 Q&A:
Answers to some frequently asked Questions

Q. What is ISO?

1. ISO (International Organization for Standardization) is comprised of standards organizations from 91 countries. The organization which represents the United States is ANSI (American National Standards Institute).

Q. What is ISO 9000?

1. It is an international quality system set of standards which acknowledges that a company’s products and/or services are produced according to a verifiable process.

Q. Why is ISO 9000 Certification Important?

1. By receiving one of the ISO 9000 certifications for a facility, it becomes universally recognized as having a well-documented quality control product design, manufacturing and service process.
   
   Today, more customers around the world are requiring that suppliers be ISO certified. These customers want to be assured that the products they buy are of the highest value. It is easy to see that companies with an ISO certification have a real advantage over competitors without certification.
   
   The ISO certification process truly does make a company’s quality process better. During certification, all elements of the company’s quality process are realistically appraised and acted upon. Beneficial quality improvements are always the result.

Q. Can Products Be ISO 9000 Certified?

1. No. Only the quality system in-place at a given facility can be ISO 9000 certified.

Q. Are There Different Levels of ISO 9000 Certification?

1. Yes. Since not all facilities have identical operations within them, ISO has developed several certification levels to reflect the types of operations within a facility that can affect quality.

• ISO 9001 – This is the most comprehensive certification of a company’s quality process. It covers virtually every operation within a facility that affects quality including; management, design, purchasing, manufacturing and after-the-sale service functions.
  
• ISO 9002 – This level has been developed for facilities which may not have operations such as product design, after-the-sales service and other activities required for ISO 9001 certification.
  
• ISO 9003 – This is the basic certification level for a facility which adheres to ISO’s 12 quality assurance elements for inspection and testing of the final product.
  
  As you can see, ISO 9001 certification provides customers with the highest degree of quality assurance. It is also the certification level each facility which manufactures Reliance motors has attained.

Q. How is Certification Decided?

1. Independent certification organizations, which meet ISO requirements and are approved by ISO, visit facilities, analyze procedures and provide certification.

Q. Must This Certification Be Renewed?

1. Yes. Most certification organizations require a full audit every three years. Within this period, these organizations periodically survey certified manufacturers to ensure that quality systems are maintained.

1. Yes.

Q. Which Reliance Motor Facilities Are Certified?

1. The following Reliance motor manufacturing facilities are ISO 9001 certified: